December 05, 2021
In a new study, 46% of frontline workers say they are never, rarely, or only sometimes listened to concerning safety issues.
Workers are talking, but it seems that management isn't listening as closely as it should.
In a new survey from SafetyCulture, "Feedback from the Field," 66% of American frontline workers said they are rarely, never, or only sometimes listened to by management on these important topics.
The study found that the majority of American, Australian, and British frontline workers (67%) say that they are never, rarely, or only sometimes listened to on topics that matter to them the most – operations (54%), safety (46%), and health/wellbeing (49%).
The research is comprised of the views from American, British and Australian “frontline workers” – defined as individuals who must “physically show up to their job” including the likes of hospitality, retail, manufacturing, and logistics workers.
When it comes to taking action,