June 28, 2022
When at work, nearly every employee is compelled to do good and make a positive contribution to their team and organization. But sometimes their knowledge, or lack thereof, can hinder their ability to do just that.
When there’s a lack of knowledge or an information deficit, it can lead to wasted time:
- Searching for the information or tools needed to complete the job
- Asking questions to gather the needed information
- Waiting for answers
But, there are human factors that can also get in the way of resolving an information gap.
While it would make logical sense for an employee to ask more questions when they require additional information, that doesn’t always happen. The human ego can, at times, lead these same great employees to avoid asking more questions because they think they should know the answer or they fear being perceived as incompetent.